Personal
Business
Shop
Bill pay phones
Pay as you go phones
Bill pay plans
Pay as you go plans
TV
Broadband
Support
Mobile
Broadband & Home Phone
TV
Menu
Shop
Shop
Go to Shop
Bill pay phones
Pay as you go phones
Bill pay plans
Pay as you go plans
TV
Broadband
Support
Support
Go to Support
Mobile
Broadband & Home Phone
TV
Top Up
Store finder
Coverage checker
Switch to business
My Vodafone
Vodafone Smart Chat
Home
Device help
Vodafone
Smart Chat
Basic use
Parent page
Email this article to your friend
Required information
*
Your name
*
Your friend's name
*
Your friend's email
*
Key in the letters and numbers displayed in the box
*
Comment
Send
Cancel
Select help topic
Basic use
Explore
Change settings
Specifications
Basic use - Vodafone Smart Chat
Troubleshooting
You can't turn on your phone
You can't start up your phone
You can't make voice calls
You can't receive voice calls
You can't send text messages
You can't receive text messages
You can't send picture messages
You can't receive picture messages
You can't send email messages
You can't receive email messages
It's not possible to leave a voice message on your phone
You can't check your voice messages
You do not receive text message notifications
Your phone is running low on memory
First use
Insert memory card
Insert SIM and battery
Activate Google account on phone
Using your phone
Return to standby mode
List of display icons
Turn key lock on or off
Guide to phone keys and sockets
How to write text
Charge the battery
Turn your phone on and off
Network
Turn flight mode on or off
Select network
Select network mode
Security codes
Change PIN
Turn use of PIN on or off
Turn use of phone lock code on or off
Change phone lock code
View SIM lock status
Making calls
Make a call
Make a call with hidden caller identification
Use call waiting
Turn call waiting on or off
Answer a call
Turn your own caller identification on or off
Divert calls to alternative number
Contacts
Copy contacts from social networks and email accounts
Create contact
Merge identical contacts
Voicemail
Divert calls to voicemail
Save voicemail number
Call voicemail
Cancel all diverts
Text messaging
Write and send text messages
Set up your phone for text messaging
Read text messages
Picture messaging
Set up your phone for picture messaging
Write and send picture messages
Read picture messages
Email messaging
Write and send email messages
Set up your phone for POP3 email
Set up your phone for web-based email
Select default email account
Set up your phone for Exchange email
Read email messages
Delete email configuration
Gmail
Write and send a Gmail message
Retrieve and send Gmail messages