1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-3c58a191-ef36-44df-ac40-5e762f4e7176.png?width=378&height=456)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-33e80bb5-24d6-4987-b372-9ae8f266ee47.png?width=378&height=456)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-01a40270-557a-4a61-b5e5-e48a072c92a2.png?width=378&height=456)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-79f2a0c4-c4b3-4398-a70c-39642f83ea7a.png?width=378&height=456)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-045b2b49-3351-406e-b1f0-373f6c9a5ab3.png?width=378&height=456)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-494ffb34-20f4-43a3-8e0c-866f05205aed.png?width=378&height=456)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-080412df-806b-452f-99c7-42e565dce5d7.png?width=378&height=456)