1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-9056d521-9f09-48e8-a282-7e7c1a536210.png?width=200&height=448)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-40fcd549-bfae-4bb9-accf-5350fe575643.png?width=200&height=448)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-2c576348-1f3b-4f8e-8000-5c87a59c2458.png?width=200&height=448)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4e392e34-cd44-4b08-b3fc-08fb14641641.png?width=200&height=448)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-f6bed344-0c30-4ba7-9800-1beacf69e04a.png?width=200&height=448)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-2112cb99-ecd2-4041-bac5-5dc60683cba7.png?width=200&height=448)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-646a261e-4568-43f6-9d6a-c462385e91f3.png?width=200&height=448)