1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-0b11ccb8-d393-4faf-8bf0-0cc68b8038f5.png?width=208&height=450)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-2a5e5145-9995-4701-ad23-66c3dd1eb1c5.png?width=208&height=450)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-a236b904-1a2a-4263-84b1-40227e302b1f.png?width=208&height=450)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-27475660-51e9-4c7b-b180-9a2e4454d022.png?width=208&height=450)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-036f456a-5bb8-4b7e-91cd-e9d1350df7ee.png?width=208&height=450)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-ec211b4b-52dc-44b1-96c6-e437e09a9c18.png?width=208&height=450)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-9d0023fb-5216-49e3-8e33-59bf95d71dca.png?width=208&height=450)