Microsoft Lumia 640 XL

Microsoft Lumia 640 XL

You can't receive picture messages - Microsoft Lumia 640 XL

Cause 1 of 2: Your phone hasn't been correctly set up for picture messaging

If your phone hasn't been correctly set up for picture messaging, you can't send and receive picture messages.

Solution: Set up your phone for picture messaging.

Step 1 of 12

Find "add MMS APN"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.

Step 2 of 12

Find "add MMS APN"

Press mobile+SIM.

Step 3 of 12

Find "add MMS APN"

Press SIM settings.

Step 4 of 12

Find "add MMS APN"

Press add MMS APN.

Step 5 of 12

Enter APN

Press the field below "APN".
Key in mms.vodafone.net

Step 6 of 12

Select authentication type

Press the field below "Authentication type".

Step 7 of 12

Select authentication type

Press PAP.

Step 8 of 12

Enter IP address

Press the field below "WAP gateway (URL)" and key in 10.24.59.200

Step 9 of 12

Enter incoming port

Press the field below "WAP gateway port" and key in 80

Step 10 of 12

Enter picture messaging server

Press the field below "MMSC (URL)" and key in http://www.vodafone.ie/mms

Step 11 of 12

Save data connection

Press the save icon.

Step 12 of 12

Return to the home screen

Press the home icon to return to the home screen.

1 Find "add MMS APN"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.
Press mobile+SIM.
Press SIM settings.
Press add MMS APN.

2 Enter APN

Press the field below "APN".
Key in mms.vodafone.net

3 Select authentication type

Press the field below "Authentication type".
Press PAP.

4 Enter IP address

Press the field below "WAP gateway (URL)" and key in 10.24.59.200

5 Enter incoming port

Press the field below "WAP gateway port" and key in 80

6 Enter picture messaging server

Press the field below "MMSC (URL)" and key in http://www.vodafone.ie/mms

7 Save data connection

Press the save icon.

8 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone