HTC Explorer

HTC Explorer

You can't receive picture messages - HTC Explorer

Cause 1 of 2: Your phone hasn't been correctly set up for picture messaging

If your phone hasn't been correctly set up for picture messaging, you can't send and receive picture messages.

Solution: Set up your phone for picture messaging.

Step 1 of 40

Find "Access Point Names"

Press All apps to access the main menu.

Step 2 of 40

Find "Access Point Names"

Press Settings.

Step 3 of 40

Find "Access Point Names"

Press Wireless & networks.

Step 4 of 40

Find "Access Point Names"

Press Mobile networks.

Step 5 of 40

Find "Access Point Names"

Press Access Point Names.

Step 6 of 40

Create new data connection

Press the Menu key.

Step 7 of 40

Create new data connection

Press New APN.

Step 8 of 40

Enter data connection name

Press Name.

Step 9 of 40

Enter data connection name

Key in Vodafone MMS and press OK.

Step 10 of 40

Enter APN

Press APN.
Key in mms.vodafone.net

Step 11 of 40

Enter APN

Press OK.

Step 12 of 40

Enter picture messaging server

Press MMSC.

Step 13 of 40

Enter picture messaging server

Key in http://www.vodafone.ie/mms and press OK.

Step 14 of 40

Enter IP address

Press MMS proxy.

Step 15 of 40

Enter IP address

Key in 10.24.59.200 and press OK.

Step 16 of 40

Enter port number

Press MMS port.

Step 17 of 40

Enter port number

Key in 80 and press OK.

Step 18 of 40

Enter country code

Press MCC.

Step 19 of 40

Enter country code

Key in 272 and press OK.

Step 20 of 40

Enter network code

Press MNC.

Step 21 of 40

Enter network code

Key in 01 and press OK.

Step 22 of 40

Select authentication

Press Authentication type.

Step 23 of 40

Select authentication

Press None.

Step 24 of 40

Select APN type

Press APN type.

Step 25 of 40

Select APN type

Key in mms and press OK.

Step 26 of 40

Save data connection

Press the Menu key.

Step 27 of 40

Save data connection

Press Save.

Step 28 of 40

Save data connection

Press the Home key to return to standby mode.

Step 29 of 40

Find "Multimedia messages (MMS)"

Press All apps to access the main menu.

Step 30 of 40

Find "Multimedia messages (MMS)"

Press Messages.

Step 31 of 40

Find "Multimedia messages (MMS)"

Press the Menu key.

Step 32 of 40

Find "Multimedia messages (MMS)"

Press Settings.

Step 33 of 40

Find "Multimedia messages (MMS)"

Press Multimedia messages (MMS).

Step 34 of 40

Turn request for delivery reports on or off

Press Delivery reports to turn the function on or off.

Step 35 of 40

Turn request for delivery reports on or off

When the box next to the menu item is ticked (V), the function is turned on.

Step 36 of 40

Select setting for picture message download in home network

Press Auto-retrieve to turn on the function.

Step 37 of 40

Select setting for picture message download in home network

When the box next to the menu item is ticked (V), the function is turned on.

Step 38 of 40

Select setting for picture message download when roaming

Press Roaming auto-retrieve to turn on the function.

Step 39 of 40

Select setting for picture message download when roaming

When the box next to the menu item is ticked (V), the function is turned on.

Step 40 of 40

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press All apps to access the main menu.
Press Settings.
Press Wireless & networks.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone MMS and press OK.

4 Enter APN

Press APN.
Key in mms.vodafone.net
Press OK.

5 Enter picture messaging server

Press MMSC.
Key in http://www.vodafone.ie/mms and press OK.

6 Enter IP address

Press MMS proxy.
Key in 10.24.59.200 and press OK.

7 Enter port number

Press MMS port.
Key in 80 and press OK.

8 Enter country code

Press MCC.
Key in 272 and press OK.

9 Enter network code

Press MNC.
Key in 01 and press OK.

10 Select authentication

Press Authentication type.
Press None.

11 Select APN type

Press APN type.
Key in mms and press OK.

12 Save data connection

Press the Menu key.
Press Save.
Press the Home key to return to standby mode.

13 Find "Multimedia messages (MMS)"

Press All apps to access the main menu.
Press Messages.
Press the Menu key.
Press Settings.
Press Multimedia messages (MMS).

14 Turn request for delivery reports on or off

Press Delivery reports to turn the function on or off.
When the box next to the menu item is ticked (V), the function is turned on.

15 Select setting for picture message download in home network

Press Auto-retrieve to turn on the function.
When the box next to the menu item is ticked (V), the function is turned on.

16 Select setting for picture message download when roaming

Press Roaming auto-retrieve to turn on the function.
When the box next to the menu item is ticked (V), the function is turned on.

17 Exit

Press the Home key to return to standby mode.

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