1. Find "Erase all data (factory reset)"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-846f314a-ff76-4cdb-83a4-54c089633530.png?width=204&height=446)
Press About phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-3b5d26d2-1e6d-4848-9e48-8c2bea5a1fa4.png?width=204&height=446)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-36c3d022-b0fa-4772-9ddb-43f96239d3cf.png?width=204&height=446)
Press Erase all data (factory reset).
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-c7b5544a-b033-42ae-b5f1-35584a09b857.png?width=204&height=446)
2. Restore factory default settings
Press Delete all data.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-11847226-415e-41a6-8489-2e23de3e0dff.png?width=204&height=446)
Press Next.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-e0700248-4906-4b06-b6a4-6b8d977c921c.png?width=204&height=446)
Press OK. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-c5398092-a583-40ce-ae6d-789d6602e5ec.png?width=204&height=446)