1. Find "Erase all data (factory reset)"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-284f0f54-3525-4fc7-b579-5d69e2579915.png?width=204&height=408)
Press Additional settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-00b9f0d9-c191-47bc-a94b-ee4023ae1799.png?width=204&height=408)
Press Backup and reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-3030a09a-da11-4a71-99ae-aaab281344ed.png?width=204&height=408)
Press Erase all data (factory reset).
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-3e01883e-e11e-457d-8fbe-d30165926b85.png?width=204&height=408)
2. Restore factory default settings
Press Reset phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-b142015d-694e-42c0-983b-cf85547d7212.png?width=204&height=408)
Press Next.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-24c1c9f5-fd1b-4b1d-b408-f391b79f63c2.png?width=204&height=408)
Press OK. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-dcb900d9-a24d-4d91-93af-ba30b2fc613a.png?width=204&height=408)