1. Find "Erase all data (factory reset)"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-e697fa4c-eee7-438c-a341-ef9c9b4d000b.png?width=208&height=450)
Press Additional settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-5f430027-7a44-46da-9bc7-0bf50d5c3036.png?width=208&height=450)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-fcfe01b3-0ebd-4553-b699-158feedca4c1.png?width=208&height=450)
Press Erase all data (factory reset).
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-53e359d3-238f-4f38-a7d5-2038972d6099.png?width=208&height=450)
2. Restore factory default settings
Press Reset phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-68d9dbc8-b1ec-403f-8055-f2799cf91235.png?width=208&height=450)
Press Next.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-0b9dc1c3-2dcd-4414-ad50-36561c1fdb43.png?width=208&height=450)
Press OK. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-1921ea72-3d8e-4f74-b929-df5f61d4dc6e.png?width=208&height=450)