1. Find "Factory reset"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7110324-f-f713e7eb-7204-4be0-a740-9ebb8930aaea.png?width=206&height=456)
Press About phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7110324-f-8fccd149-39db-4c41-9926-624e4dc7b717.png?width=206&height=456)
Press Factory reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7110324-f-6bdcdade-dcb0-4549-bd93-802d107027e2.png?width=206&height=456)
2. Restore factory default settings
Press Erase all data.
![](http://wmstatic.global.ssl.fastly.net/ml/7110324-f-0b94b108-8ad2-49b2-8b43-363f0048017f.png?width=206&height=456)
Press Factory reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7110324-f-50ed7277-c471-4947-8c61-7ccd9f5c4ecb.png?width=206&height=456)
Press Clear.
![](http://wmstatic.global.ssl.fastly.net/ml/7110324-f-3ecd8374-a9b6-401d-98de-7a27c728b555.png?width=206&height=456)
Press Next.
![](http://wmstatic.global.ssl.fastly.net/ml/7110324-f-5f6766ff-3262-4155-adb0-bc135d57df51.png?width=206&height=456)
Press OK. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7110324-f-e460d614-8a07-4474-ba2f-bcb1c234d1eb.png?width=206&height=456)