1. Find "Backup & reset"
Slide two fingers downwards starting from the top the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-b2bed290-4295-45c8-be13-795f1693744b.png?width=216&height=384)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-19cf31f3-aaf6-4f75-9070-5e034f33d088.png?width=216&height=384)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-b9ea55a9-b23c-47a7-bc69-cf4b7b9a61af.png?width=216&height=384)
2. Restore factory default settings
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-cde3f184-bdcd-445b-b3eb-b4423a099380.png?width=216&height=384)
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-72bab920-8aad-4d21-a55a-3b14ca804ae5.png?width=216&height=384)
Press ERASE EVERYTHING. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-810c753f-1754-46d4-8d2e-1681e5b74cd6.png?width=216&height=384)