1. Find "Backup & reset"
Slide two fingers downwards starting from the top the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-a92392b6-425c-4d03-b2ba-1e63f0d95710.png?width=214&height=380)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4d9f6163-3f4d-4d0c-8458-0809fbbdeddc.png?width=214&height=380)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-3486329c-f942-45d5-9dbb-59487f9f05cb.png?width=214&height=380)
2. Restore factory default settings
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-fcf1e55b-9e3f-48cf-820e-f85da7fa3f28.png?width=214&height=380)
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-9c8c48f5-d748-43a6-b993-9916f4e9a030.png?width=214&height=380)
Press ERASE EVERYTHING. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-b6edeef9-8a86-4172-b97b-81e2a2806f9e.png?width=214&height=380)