1. Find "Backup & reset"
Slide two fingers downwards starting from the top the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-9dcfd406-83cd-4634-8bfe-363ac3a80acb.png?width=204&height=362)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-92144ebe-2e0d-49e9-97b7-2ed154711151.png?width=204&height=362)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-8ef54792-981f-4d44-a4d2-691391760997.png?width=204&height=362)
2. Restore factory default settings
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-009fbe55-1297-42db-b16d-cfbc66f90ba5.png?width=204&height=362)
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-5eeb1f52-1d5c-47e6-aeda-730839c72547.png?width=204&height=362)
Press ERASE EVERYTHING. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-fde9cec9-ca7d-427b-9019-67d49d9e4a3a.png?width=204&height=362)