1. Find "Backup & reset"
Slide two fingers downwards starting from the top the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-577f3e21-22e1-47c7-a5fb-6c551a6aa716.png?width=214&height=380)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-212b8b0f-d55c-44c7-9ed0-57e916f57934.png?width=214&height=380)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-7d4a934e-8e09-43ab-9a7d-95599b7062bb.png?width=214&height=380)
2. Restore factory default settings
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-f3cdccb8-d3a8-47b3-8901-8ac84bf71919.png?width=214&height=380)
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-46263897-c8d7-4a7c-a6b0-1106067ad872.png?width=214&height=380)
Press ERASE EVERYTHING. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-af45aede-2f24-4cd5-aec8-e46629eebeed.png?width=214&height=380)