Vodafone 354

Vodafone 354

You can't send email messages - Vodafone 354

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 49

Find "GPRS"

Press Menu.

Step 2 of 49

Find "GPRS"

Scroll to Settings and press the Navigation key.

Step 3 of 49

Find "GPRS"

Scroll to Connectivity and press the Navigation key.

Step 4 of 49

Find "GPRS"

Scroll to Data account and press the Navigation key.

Step 5 of 49

Find "GPRS"

Scroll to GPRS and press the Navigation key.

Step 6 of 49

Create new data connection

If no data connections have been created:
Press Create.

Step 7 of 49

Create new data connection

If data connections have been created already:
Press Options.

Step 8 of 49

Create new data connection

Scroll to Create and press the Navigation key.

Step 9 of 49

Enter data connection name

Highlight the field below Account name and press Edit.

Step 10 of 49

Enter data connection name

Key in Vodafone Mail and press the Navigation key twice.

Step 11 of 49

Enter APN

Highlight the field below APN and press Edit.
Key in live.vodafone.com

Step 12 of 49

Enter APN

Press the Navigation key twice.

Step 13 of 49

Select authentication type

Highlight the field below Authorization type.

Step 14 of 49

Select authentication type

Press Navigation key right to select Normal.

Step 15 of 49

Save data connection

Press Done.

Step 16 of 49

Save data connection

Press Yes to confirm.

Step 17 of 49

Save data connection

Press Disconnect to return to standby mode.

Step 18 of 49

Find "Email"

Press Menu.

Step 19 of 49

Find "Email"

Scroll to Email and press the Navigation key.

Step 20 of 49

Create new email account

If no email accounts have been created:
Press Create.

Step 21 of 49

Create new email account

If email accounts have been created already:
Press Options.

Step 22 of 49

Create new email account

Scroll to New account and press the Navigation key.

Step 23 of 49

Create new email account

Scroll to Other Email accounts and press the Navigation key.

Step 24 of 49

Create new email account

Press Yes to confirm.

Step 25 of 49

Enter email address

Highlight the field below Email and key in your email address.

Step 26 of 49

Enter sender name

Highlight the field below Display name and key in the required sender name.

Step 27 of 49

Enter password

Highlight the field below Password and key in the password for your email account at your email provider.

Step 28 of 49

Select data connection

Highlight the field below Data account and press Navigation key right to select Vodafone Mail.

Step 29 of 49

Enter email account name

Highlight the field below Account name and key in a name for your email account (such as Private or Work).

Step 30 of 49

Enter email account name

Press Save.

Step 31 of 49

Select server type

Highlight the field below Protocol and press Navigation key right to select POP3.

Step 32 of 49

Enter incoming server

Highlight the field below IncomingServer and key in the name or IP address of your email provider's incoming server.

Step 33 of 49

Enter outgoing server

Highlight the field below OutgoingServer and key in the name or IP address of your email provider's outgoing server.

Step 34 of 49

Enter outgoing server

Press Save.

Step 35 of 49

Enter outgoing server

Press Yes.

Step 36 of 49

Enter incoming port

Highlight the field below Incoming port and key in 110

Step 37 of 49

Turn off SSL encryption of incoming email messages

Highlight the field below Security and press Navigation key right to select Off.

Step 38 of 49

Turn off SSL encryption of incoming email messages

Press Save.

Step 39 of 49

Enter outgoing port

Highlight the field below Outgoing port and key in 25

Step 40 of 49

Turn off SSL encryption of outgoing email messages

Highlight the field below Security and press Navigation key right to select Off.

Step 41 of 49

Turn on SMTP authentication

Highlight the field below Authentication and press Navigation key right to select On.

Step 42 of 49

Turn on SMTP authentication

Press Navigation key up.

Step 43 of 49

Turn on SMTP authentication

Press Save.

Step 44 of 49

Select setting for retrieving new email messages

Highlight the field below Check interval to select Off or the required period.

Step 45 of 49

Select setting for email message size

Highlight the field below Max download size.
Key in the required maximum email message size to be retrieved.

Step 46 of 49

Select number of email messages to retrieve

Highlight the field below Retrieve amount.
Key in the required number of email messages to be retrieved in one go.

Step 47 of 49

Save email account

Press Save.

Step 48 of 49

Save email account

Press Yes.

Step 49 of 49

Exit

Press Disconnect to return to standby mode.

1 Find "GPRS"

Press Menu.
Scroll to Settings and press the Navigation key.
Scroll to Connectivity and press the Navigation key.
Scroll to Data account and press the Navigation key.
Scroll to GPRS and press the Navigation key.

2 Create new data connection

If no data connections have been created:
Press Create.
If data connections have been created already:
Press Options.
Scroll to Create and press the Navigation key.

3 Enter data connection name

Highlight the field below Account name and press Edit.
Key in Vodafone Mail and press the Navigation key twice.

4 Enter APN

Highlight the field below APN and press Edit.
Key in live.vodafone.com
Press the Navigation key twice.

5 Select authentication type

Highlight the field below Authorization type.
Press Navigation key right to select Normal.

6 Save data connection

Press Done.
Press Yes to confirm.
Press Disconnect to return to standby mode.

7 Find "Email"

Press Menu.
Scroll to Email and press the Navigation key.

8 Create new email account

If no email accounts have been created:
Press Create.
If email accounts have been created already:
Press Options.
Scroll to New account and press the Navigation key.
Scroll to Other Email accounts and press the Navigation key.
Press Yes to confirm.

9 Enter email address

Highlight the field below Email and key in your email address.

10 Enter sender name

Highlight the field below Display name and key in the required sender name.

11 Enter password

Highlight the field below Password and key in the password for your email account at your email provider.

12 Select data connection

Highlight the field below Data account and press Navigation key right to select Vodafone Mail.

13 Enter email account name

Highlight the field below Account name and key in a name for your email account (such as Private or Work).
Press Save.

14 Select server type

Highlight the field below Protocol and press Navigation key right to select POP3.

15 Enter incoming server

Highlight the field below IncomingServer and key in the name or IP address of your email provider's incoming server.

16 Enter outgoing server

Highlight the field below OutgoingServer and key in the name or IP address of your email provider's outgoing server.
Press Save.
Press Yes.

17 Enter incoming port

Highlight the field below Incoming port and key in 110

18 Turn off SSL encryption of incoming email messages

Highlight the field below Security and press Navigation key right to select Off.
Press Save.

19 Enter outgoing port

Highlight the field below Outgoing port and key in 25

20 Turn off SSL encryption of outgoing email messages

Highlight the field below Security and press Navigation key right to select Off.

21 Turn on SMTP authentication

Highlight the field below Authentication and press Navigation key right to select On.
Press Navigation key up.
Press Save.

22 Select setting for retrieving new email messages

Highlight the field below Check interval to select Off or the required period.

23 Select setting for email message size

Highlight the field below Max download size.
Key in the required maximum email message size to be retrieved.

24 Select number of email messages to retrieve

Highlight the field below Retrieve amount.
Key in the required number of email messages to be retrieved in one go.

25 Save email account

Press Save.
Press Yes.

26 Exit

Press Disconnect to return to standby mode.

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