Sony Xperia Z5 Premium

Sony Xperia Z5 Premium

Android 5.1.1

I can't make voice calls on my Sony Xperia Z5 Premium Android 5.1.1

Cause 1 of 14: Fixed dialling is turned on

When you turn on fixed dialling, you can only call predefined numbers and do emergency calls.

Solution: Turn off fixed dialling.

Step 1 of 9

Find "Fixed dialling numbers"

Slide two fingers downwards starting from the top the screen.

Step 2 of 9

Find "Fixed dialling numbers"

Press the settings icon.

Step 3 of 9

Find "Fixed dialling numbers"

Press Call.

Step 4 of 9

Find "Fixed dialling numbers"

Press Fixed dialling numbers.

Step 5 of 9

Turn fixed dialling on or off

Press Activate fixed dialling to turn on fixed dialling.

Step 6 of 9

Turn fixed dialling on or off

Key in your PIN2 and press OK.

Step 7 of 9

Turn fixed dialling on or off

Press Deactivate fixed dialling to turn off fixed dialling.

Step 8 of 9

Turn fixed dialling on or off

Key in your PIN2 and press OK.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Fixed dialling numbers"

Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press Call.
Press Fixed dialling numbers.

2 Turn fixed dialling on or off

Press Activate fixed dialling to turn on fixed dialling.
Key in your PIN2 and press OK.
Press Deactivate fixed dialling to turn off fixed dialling.
Key in your PIN2 and press OK.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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