Sony Xperia Z5 Compact

Sony Xperia Z5 Compact

Android 5.1.1

I can't turn on my Sony Xperia Z5 Compact Android 5.1.1

Cause 3 of 3: Your phone doesn't turn on correctly

To be able to turn on the phone, it needs to be done correctly.

Solution: See how to turn on the phone.

Step 1 of 4

Turn on your phone

Press and hold On/Off until your phone is turned on.

Step 2 of 4

Enter your PIN

If you're asked to key in your PIN, do so and press the confirm icon.

Step 3 of 4

Turn off your phone

Press and hold On/Off until a pop-up menu is displayed.

Step 4 of 4

Turn off your phone

Press Power off.

1 Turn on your phone

Press and hold On/Off until your phone is turned on.

2 Enter your PIN

If you're asked to key in your PIN, do so and press the confirm icon.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.

3 Turn off your phone

Press and hold On/Off until a pop-up menu is displayed.
Press Power off.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone