Sony Xperia Z

Sony Xperia Z

It's not possible to leave a voice message on your phone - Sony Xperia Z

Cause 3 of 3: Voice calls are not diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 11

Find "Call forwarding"

Press the menu icon.

Step 2 of 11

Find "Call forwarding"

Press Settings.

Step 3 of 11

Find "Call forwarding"

Press Call settings.

Step 4 of 11

Find "Call forwarding"

Press Call forwarding.

Sony Xperia Z
Step 5 of 11

Select divert type

The current settings are displayed.

Step 6 of 11

Select divert type

Press one of the following options:
Always forward

Step 7 of 11

Select divert type

Forward when busy

Step 8 of 11

Select divert type

Forward when unanswered

Step 9 of 11

Select divert type

Forward when unreachable

Step 10 of 11

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

Step 11 of 11

Exit

Press the home icon to return to standby mode.

1 Find "Call forwarding"

Press the menu icon.
Press Settings.
Press Call settings.
Press Call forwarding.

2 Select divert type

The current settings are displayed.
Sony Xperia Z
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

4 Exit

Press the home icon to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone