Sony Xperia Z

Sony Xperia Z

It's not possible to leave a voice message on your phone - Sony Xperia Z

Cause 3 of 3: Voice calls are not diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 11

Find "Call forwarding"

Press the menu icon.

Step 2 of 11

Find "Call forwarding"

Press Settings.

Step 3 of 11

Find "Call forwarding"

Press Call settings.

Step 4 of 11

Find "Call forwarding"

Press Call forwarding.

Sony Xperia Z
Step 5 of 11

Select divert type

The current settings are displayed.

Step 6 of 11

Select divert type

Press one of the following options:
Always forward

Step 7 of 11

Select divert type

Forward when busy

Step 8 of 11

Select divert type

Forward when unanswered

Step 9 of 11

Select divert type

Forward when unreachable

Step 10 of 11

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

Step 11 of 11

Exit

Press the home icon to return to standby mode.

1 Find "Call forwarding"

Press the menu icon.
Press Settings.
Press Call settings.
Press Call forwarding.

2 Select divert type

The current settings are displayed.
Sony Xperia Z
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

4 Exit

Press the home icon to return to standby mode.

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