Sony Xperia XZ2

Sony Xperia XZ2

Android 8.0

I can't send and receive picture messages on my Sony Xperia XZ2 Android 8.0

Cause 1 of 5: The picture message isn't written correctly

To send a picture message, it needs to be written and sent correctly.

Solution: See how to write and send a picture message.

Step 1 of 11

Create new picture message

Press Messages.

Step 2 of 11

Create new picture message

Press the new message icon.

Step 3 of 11

Select recipient

Press the field next to "To" and key in the first letters of the recipient's name.

Step 4 of 11

Select recipient

Press the required contact.

Step 5 of 11

Write text

Press the text input field and write the text for your picture message.

Step 6 of 11

Insert a picture

Press the attachment icon.

Step 7 of 11

Insert a picture

Press the picture icon and go to the required folder.

Step 8 of 11

Insert a picture

Press the required picture.

Step 9 of 11

Insert a picture

Press the confirm icon.

Step 10 of 11

Send the picture message

Press the send icon when you've finished your picture message.

Step 11 of 11

Return to the home screen

Press the Home key to return to the home screen.

1 Create new picture message

Press Messages.
Press the new message icon.

2 Select recipient

Press the field next to "To" and key in the first letters of the recipient's name.
Press the required contact.

3 Write text

Press the text input field and write the text for your picture message.

4 Insert a picture

Press the attachment icon.
Press the picture icon and go to the required folder.
Press the required picture.
Press the confirm icon.

5 Send the picture message

Press the send icon when you've finished your picture message.

6 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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