Cause 2 of 3: Divert of all calls is turned on
If divert of all calls is turned on, you can't receive any calls on your phone.
Solution: Cancel all diverts.
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Find "Call forwarding"
Slide your finger downwards starting from the top of the screen.
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Find "Call forwarding"
Press the settings icon.
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Find "Call forwarding"
Press Call.
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Find "Call forwarding"
Press Call forwarding.
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Cancel all diverts
Press Voice.
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Cancel all diverts
Press the required divert type.
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Cancel all diverts
Press TURN OFF.
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Return to the home screen
Press the Home key to return to the home screen.
1 Find "Call forwarding"
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2 Cancel all diverts
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3 Return to the home screen
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