Sony Xperia XA1

Android 7.0

I can't make voice calls on my Sony Xperia XA1 Android 7.0

Cause 1 of 3: There's a connection error

If your phone doesn't receive any calls when someone calls you, it may be caused by an unknown connection error.

Step 1 of 2

Restart your phone

Press and hold On/Off.

Step 2 of 2

Restart your phone

Simultaneously, press and hold the upper part of the Volume key until your phone is turned off. Turn on your phone again.

Press and hold On/Off.

Simultaneously, press and hold the upper part of the Volume key until your phone is turned off. Turn on your phone again.

See how to turn on your phone.