Sony Xperia X Compact

Sony Xperia X Compact

Android 6.0

I can't send and receive email messages on my Sony Xperia X Compact Android 6.0

Cause 3 of 4: Your phone hasn't been correctly set up for IMAP email

To send and receive email messages using IMAP, your phone needs to be correctly set up for email.

Solution: Set up your phone for IMAP email.

Step 1 of 36

Find "Account & sync"

Slide two fingers downwards starting from the top the screen.

Step 2 of 36

Find "Account & sync"

Press the settings icon.

Step 3 of 36

Find "Account & sync"

Press Account & sync.

Step 4 of 36

Create new email account

Press Add account.

Step 5 of 36

Create new email account

Press Email.

Step 6 of 36

Enter email address

Press the text input field and key in your email address.

Step 7 of 36

Enter email address

Press NEXT.

Step 8 of 36

Enter password

Press the text input field and key in your password.

Step 9 of 36

Enter password

Press NEXT.

Step 10 of 36

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 11 of 36

Select server type

Press IMAP.

Step 12 of 36

Enter username

Press the field below "Username" and key in the username for your email account.

Step 13 of 36

Enter incoming server

Press the field below "IMAP server" and key in the username for your email account.

143
Step 14 of 36

Enter incoming port

Press the field below "Port" and key in 143.

Step 15 of 36

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 16 of 36

Turn off encryption of incoming email messages

Press None to turn off the function.

Step 17 of 36

Turn off encryption of incoming email messages

Press NEXT.

mail.vodafone.ie
Step 18 of 36

Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.

25
Step 19 of 36

Enter outgoing port

Press the field below "Port" and key in 25.

Step 20 of 36

Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Step 21 of 36

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 22 of 36

Turn off SMTP authentication

Press Require sign-in. to turn off the function.

Step 23 of 36

Turn off SMTP authentication

Press NEXT.

Step 24 of 36

Select setting for retrieval of new email messages

Press the drop down list below "Automatically (Push)".

Step 25 of 36

Select setting for retrieval of new email messages

Press the required setting.

Step 26 of 36

Select setting for retrieval of new email messages

To turn on manual retrieval of email messages, press Manually.

Step 27 of 36

Select setting for retrieval of new email messages

Press the drop down list below "Days to sync".

Step 28 of 36

Select setting for retrieval of new email messages

Press the required setting.

Step 29 of 36

Turn on email message synchronisation

Press Sync email to turn on the function.

Step 30 of 36

Turn on email message synchronisation

Press NEXT.

Step 31 of 36

Select notification for new email messages

Press the required setting.

Step 32 of 36

Select notification for new email messages

Press NEXT.

Step 33 of 36

Enter email account name

Press the field below "Set account name (optional)" and key in the required name.

Step 34 of 36

Enter sender name

Press the field below "Your name (shown on outgoing messages)" and key in the required sender name.

Step 35 of 36

Enter sender name

Press FINISH SETUP.

Step 36 of 36

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Account & sync"

Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press Account & sync.

2 Create new email account

Press Add account.
Press Email.

3 Enter email address

Press the text input field and key in your email address.
Press NEXT.

4 Enter password

Press the text input field and key in your password.
Press NEXT.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

5 Select server type

Press IMAP.

6 Enter username

Press the field below "Username" and key in the username for your email account.

7 Enter incoming server

Press the field below "IMAP server" and key in the username for your email account.

8 Enter incoming port

Press the field below "Port" and key in 143.
143

9 Turn off encryption of incoming email messages

Press the drop down list below "Security type".
Press None to turn off the function.
Press NEXT.

10 Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.
mail.vodafone.ie

11 Enter outgoing port

Press the field below "Port" and key in 25.
25

12 Turn off encryption of outgoing email messages

Press the drop down list below "Security type".
Press None to turn off the function.

13 Turn off SMTP authentication

Press Require sign-in. to turn off the function.
Press NEXT.

14 Select setting for retrieval of new email messages

Press the drop down list below "Automatically (Push)".
Press the required setting.
To turn on manual retrieval of email messages, press Manually.
Press the drop down list below "Days to sync".
Press the required setting.

15 Turn on email message synchronisation

Press Sync email to turn on the function.
Press NEXT.

16 Select notification for new email messages

Press the required setting.
Press NEXT.

17 Enter email account name

Press the field below "Set account name (optional)" and key in the required name.

18 Enter sender name

Press the field below "Your name (shown on outgoing messages)" and key in the required sender name.
Press FINISH SETUP.

19 Return to the home screen

Press the Home key to return to the home screen.

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