Sony Xperia U

Sony Xperia U

You can't send email messages - Sony Xperia U

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 56

Find "Access Point Names"

Press the menu icon.

Step 2 of 56

Find "Access Point Names"

Press Settings.

Step 3 of 56

Find "Access Point Names"

Press Wireless & networks.

Step 4 of 56

Find "Access Point Names"

Press Mobile networks.

Step 5 of 56

Find "Access Point Names"

Press Access Point Names.

Step 6 of 56

Create new data connection

Press the Menu key.

Step 7 of 56

Create new data connection

Press New APN.

Step 8 of 56

Enter data connection name

Press Name.

Step 9 of 56

Enter data connection name

Key in Vodafone Mail and press OK.

Step 10 of 56

Enter APN

Press APN.

Step 11 of 56

Enter APN

Key in live.vodafone.com and press OK.

Step 12 of 56

Enter country code

Press MCC.

Step 13 of 56

Enter country code

Key in 272 and press OK.

Step 14 of 56

Enter network code

Press MNC.

Step 15 of 56

Enter network code

Key in 01 and press OK.

Step 16 of 56

Select authentication type

Press Authentication type.

Step 17 of 56

Select authentication type

Press PAP.

Step 18 of 56

Select APN type

Press APN type.

Step 19 of 56

Select APN type

Key in default and press OK.

Step 20 of 56

Save and activate data connection

Press the Menu key.

Step 21 of 56

Save and activate data connection

Press Save.

Step 22 of 56

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 23 of 56

Save and activate data connection

Press the Home key to return to standby mode.

Step 24 of 56

Find "Email"

Press the menu icon.

Step 25 of 56

Find "Email"

Press Email.

Step 26 of 56

Create new email account

Press Other email account.

Sony Xperia U
Step 27 of 56

Enter email address

Key in your email address.

Step 28 of 56

Enter password

Press Password and key in the password for your email account at your email provider.

Step 29 of 56

Enter password

Press Next.

Step 30 of 56

Select server type

Press POP3.

Sony Xperia U
Step 31 of 56

Enter username

Key in the username for your email account.

Step 32 of 56

Enter incoming server

Press the field below POP3 server and key in the name of your email provider's incoming email server.

Step 33 of 56

Enter incoming port

Press the field below Port and key in 110

Step 34 of 56

Turn off SSL encryption of incoming email messages

Press the drop down list below Security type.

Step 35 of 56

Turn off SSL encryption of incoming email messages

Press None.

Step 36 of 56

Select setting for deleting email messages from server

Press the drop down list below Delete email from server.

Step 37 of 56

Select setting for deleting email messages from server

Press the required setting.

Step 38 of 56

Select setting for deleting email messages from server

Press Next.

Step 39 of 56

Enter outgoing server

Press the field below SMTP server and key in mail.vodafone.ie

Step 40 of 56

Enter outgoing port

Press the field below Port and key in 25

Step 41 of 56

Turn off encryption of outgoing email messages

Press the drop down list below Security type.

Step 42 of 56

Turn off encryption of outgoing email messages

Press None.

Step 43 of 56

Turn off SMTP authentication

Press Require sign-in to turn off SMTP authentication.

Step 44 of 56

Turn off SMTP authentication

When the box next to the menu item is empty, SMTP authentication is turned off.

Step 45 of 56

Turn off SMTP authentication

Press Next.

Step 46 of 56

Select setting for retrieving new email messages

Press the drop down list below Inbox check frequency.

Step 47 of 56

Select setting for retrieving new email messages

Press Manual or the required period.

Step 48 of 56

Select default email account

Press Send email from this account by default to select a default email account.

Step 49 of 56

Select default email account

When the box next to the menu item is ticked (V), the function is turned on.

Step 50 of 56

Turn email message notification on or off

Press Notify me when email arrives to turn the function on or off.

Step 51 of 56

Turn email message notification on or off

When the box next to the menu item is ticked (V), the function is turned on.

Step 52 of 56

Turn email message notification on or off

Press Next.

Sony Xperia U
Step 53 of 56

Enter email account name

Key in a name for the email account.

Step 54 of 56

Enter sender name

Press the field below Your name (displayed on outgoing messages) and key in the required sender name.

Step 55 of 56

Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

Step 56 of 56

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press the menu icon.
Press Settings.
Press Wireless & networks.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Mail and press OK.

4 Enter APN

Press APN.
Key in live.vodafone.com and press OK.

5 Enter country code

Press MCC.
Key in 272 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Key in default and press OK.

9 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to Vodafone Mail to fill in the field.
Press the Home key to return to standby mode.

10 Find "Email"

Press the menu icon.
Press Email.

11 Create new email account

Press Other email account.

12 Enter email address

Key in your email address.
Sony Xperia U

13 Enter password

Press Password and key in the password for your email account at your email provider.
Press Next.

14 Select server type

Press POP3.

15 Enter username

Key in the username for your email account.
Sony Xperia U

16 Enter incoming server

Press the field below POP3 server and key in the name of your email provider's incoming email server.

17 Enter incoming port

Press the field below Port and key in 110

18 Turn off SSL encryption of incoming email messages

Press the drop down list below Security type.
Press None.

19 Select setting for deleting email messages from server

Press the drop down list below Delete email from server.
Press the required setting.
Press Next.

20 Enter outgoing server

Press the field below SMTP server and key in mail.vodafone.ie

21 Enter outgoing port

Press the field below Port and key in 25

22 Turn off encryption of outgoing email messages

Press the drop down list below Security type.
Press None.

23 Turn off SMTP authentication

Press Require sign-in to turn off SMTP authentication.
When the box next to the menu item is empty, SMTP authentication is turned off.
Press Next.

24 Select setting for retrieving new email messages

Press the drop down list below Inbox check frequency.
Press Manual or the required period.

25 Select default email account

Press Send email from this account by default to select a default email account.
When the box next to the menu item is ticked (V), the function is turned on.

26 Turn email message notification on or off

Press Notify me when email arrives to turn the function on or off.
When the box next to the menu item is ticked (V), the function is turned on.
Press Next.

27 Enter email account name

Key in a name for the email account.
Sony Xperia U

28 Enter sender name

Press the field below Your name (displayed on outgoing messages) and key in the required sender name.

29 Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

30 Exit

Press the Home key to return to standby mode.

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