Sony Xperia M2

Sony Xperia M2

You can't make voice calls - Sony Xperia M2

Cause 1 of 9: Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown when roaming

If Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown, your call won't go through when roaming.

Solution: Turn off your own caller identification.

Step 1 of 6

Find "Caller ID"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.

Step 2 of 6

Find "Caller ID"

Press Call settings.

Step 3 of 6

Find "Caller ID"

Press Additional settings.
After a moment the current settings are displayed.

Step 4 of 6

Find "Caller ID"

Press Caller ID.

Step 5 of 6

Turn your own caller identification on or off

Press Hide number or Show number.

Step 6 of 6

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Caller ID"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.
Press Call settings.
Press Additional settings.
After a moment the current settings are displayed.
Press Caller ID.

2 Turn your own caller identification on or off

Press Hide number or Show number.

3 Return to the home screen

Press the home icon to return to the home screen.

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