Sony Ericsson Xperia ray

Sony Ericsson Xperia ray

You can't receive email messages - Sony Ericsson Xperia ray

Cause 1 of 3: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 38

Find "Access Point Names"

Press the menu icon.

Step 2 of 38

Find "Access Point Names"

Press Settings.

Step 3 of 38

Find "Access Point Names"

Press Wireless & networks.

Step 4 of 38

Find "Access Point Names"

Press Mobile networks.

Step 5 of 38

Find "Access Point Names"

Press Access Point Names.

Step 6 of 38

Create new data connection

Press the Menu key.

Step 7 of 38

Create new data connection

Press New APN.

Step 8 of 38

Enter data connection name

Press Name.

Step 9 of 38

Enter data connection name

Key in Vodafone Mail and press OK.

Step 10 of 38

Enter APN

Press APN.

Step 11 of 38

Enter APN

Key in live.vodafone.com and press OK.

Step 12 of 38

Enter country code

Press MCC.

Step 13 of 38

Enter country code

Key in 272 and press OK.

Step 14 of 38

Enter network code

Press MNC.

Step 15 of 38

Enter network code

Key in 01 and press OK.

Step 16 of 38

Select authentication type

Press Authentication type.

Step 17 of 38

Select authentication type

Press PAP.

Step 18 of 38

Select APN type

Press APN type.

Step 19 of 38

Select APN type

Key in default and press OK.

Step 20 of 38

Save and activate data connection

Press the Menu key.

Step 21 of 38

Save and activate data connection

Press Save.

Step 22 of 38

Save and activate data connection

Press the field next to Vodafone Mail to activate the data connection.

Step 23 of 38

Save and activate data connection

When the field is marked, the data connection is activated.

Step 24 of 38

Save and activate data connection

Press the Home key to return to standby mode.

Step 25 of 38

Find "Email"

Press the menu icon.

Step 26 of 38

Find "Email"

Press Email.

Step 27 of 38

Create new email account

If email accounts have been created already:
Press the Menu key.

Step 28 of 38

Create new email account

Press Accounts.

Step 29 of 38

Create new email account

Press the Menu key.

Step 30 of 38

Create new email account

Press Add account.

Step 31 of 38

Create new email account

Press Other email account.

Step 32 of 38

Enter email address

Press Email address and key in your email address (such as name@provider.com).

Step 33 of 38

Enter password

Press Password and key in the password for your email account at your email provider.

Step 34 of 38

Enter password

Press Next.
The email account is created.

Step 35 of 38

Enter email account name

Press the field below Give this account a name (optional) and key in a name for your email account (such as Private or Work).

Step 36 of 38

Enter sender name

Press the field below Your name (displayed on outgoing messag.) and key in the required sender name.

Step 37 of 38

Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

Step 38 of 38

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press the menu icon.
Press Settings.
Press Wireless & networks.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Mail and press OK.

4 Enter APN

Press APN.
Key in live.vodafone.com and press OK.

5 Enter country code

Press MCC.
Key in 272 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Key in default and press OK.

9 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to Vodafone Mail to activate the data connection.
When the field is marked, the data connection is activated.
Press the Home key to return to standby mode.

10 Find "Email"

Press the menu icon.
Press Email.

11 Create new email account

If email accounts have been created already:
Press the Menu key.
Press Accounts.
Press the Menu key.
Press Add account.
Press Other email account.

12 Enter email address

Press Email address and key in your email address (such as name@provider.com).

13 Enter password

Press Password and key in the password for your email account at your email provider.
Press Next.
The email account is created.

14 Enter email account name

Press the field below Give this account a name (optional) and key in a name for your email account (such as Private or Work).

15 Enter sender name

Press the field below Your name (displayed on outgoing messag.) and key in the required sender name.

16 Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

17 Exit

Press the Home key to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone