Sony Ericsson Xperia Arc

Sony Ericsson Xperia Arc

You can't receive voice calls - Sony Ericsson Xperia Arc

Cause 1 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 11

Find "Call forwarding"

Press the menu icon.

Step 2 of 11

Find "Call forwarding"

Press Settings.

Step 3 of 11

Find "Call forwarding"

Press Call settings.

Step 4 of 11

Find "Call forwarding"

Press Call forwarding.

Sony Ericsson Xperia Arc
Step 5 of 11

Cancel all diverts

The current settings will be displayed.

Step 6 of 11

Cancel all diverts

Press one of the following options:
Always forward

Step 7 of 11

Cancel all diverts

Forward when busy

Step 8 of 11

Cancel all diverts

Fwd when unanswered

Step 9 of 11

Cancel all diverts

Fwd when unreachable

Step 10 of 11

Cancel all diverts

Press Disable.
A request to change the setting is sent to the network.
Repeat until all diverts have been cancelled.

Step 11 of 11

Exit

Press the Home key to return to standby mode.

1 Find "Call forwarding"

Press the menu icon.
Press Settings.
Press Call settings.
Press Call forwarding.

2 Cancel all diverts

The current settings will be displayed.
Sony Ericsson Xperia Arc
Press one of the following options:
Always forward
Forward when busy
Fwd when unanswered
Fwd when unreachable
Press Disable.
A request to change the setting is sent to the network.
Repeat until all diverts have been cancelled.

3 Exit

Press the Home key to return to standby mode.

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