Samsung Galaxy Tab S2 9.7

Samsung Galaxy Tab S2 9.7

You can't receive voice calls - Samsung Galaxy Tab S2 9.7

Cause 1 of 3: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 14

Find "Voice call"

Press Phone.

Step 2 of 14

Find "Voice call"

Press the keypad icon.

Step 3 of 14

Find "Voice call"

Press MORE.

Step 4 of 14

Find "Voice call"

Press Settings.

Step 5 of 14

Find "Voice call"

Press More settings.
After a moment the current settings are displayed.

Step 6 of 14

Find "Voice call"

Press Call forwarding.

Step 7 of 14

Find "Voice call"

Press Voice call.

Samsung Galaxy Tab S2 9.7
Step 8 of 14

Cancel all diverts

The current settings are displayed.

Step 9 of 14

Cancel all diverts

Press one of the following options:
Always forward

Step 10 of 14

Cancel all diverts

Forward when busy

Step 11 of 14

Cancel all diverts

Forward when unanswered

Step 12 of 14

Cancel all diverts

Forward when unreachable

Step 13 of 14

Cancel all diverts

Press DISABLE.
Repeat until all diverts have been cancelled.

Step 14 of 14

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Voice call"

Press Phone.
Press the keypad icon.
Press MORE.
Press Settings.
Press More settings.
After a moment the current settings are displayed.
Press Call forwarding.
Press Voice call.

2 Cancel all diverts

The current settings are displayed.
Samsung Galaxy Tab S2 9.7
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
Press DISABLE.
Repeat until all diverts have been cancelled.

3 Return to the home screen

Press the Home key to return to the home screen.

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