Samsung Galaxy Tab 10.1

Samsung Galaxy Tab 10.1

The touch screen isn't responding - Samsung Galaxy Tab 10.1

Cause 1 of 1: The device is locked

If the device is locked, the touch screen isn't responding.

Solution: Turn off key lock.

Samsung Galaxy Tab 10.1
Step 1 of 10

Choose option

Choose one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.

Step 2 of 10

1a - Turn key lock on or off

To turn on the key lock:
Briefly press On/Off.

Step 3 of 10

1a - Turn key lock on or off

To turn off the key lock:
Briefly press On/Off.

Step 4 of 10

1a - Turn key lock on or off

Press and drag the unlock icon to the edge of the circle.

Step 5 of 10

1b - Select setting for automatic key lock

Press Apps.

Step 6 of 10

1b - Select setting for automatic key lock

Press Settings.

Step 7 of 10

1b - Select setting for automatic key lock

Press Screen.

Step 8 of 10

1b - Select setting for automatic key lock

Press Timeout.

Step 9 of 10

1b - Select setting for automatic key lock

Press the required period.

Step 10 of 10

1b - Select setting for automatic key lock

Press the home icon to return to standby mode.

1 Choose option

Choose one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.
Samsung Galaxy Tab 10.1

2 1a - Turn key lock on or off

To turn on the key lock:
Briefly press On/Off.
To turn off the key lock:
Briefly press On/Off.
Press and drag the unlock icon to the edge of the circle.

3 1b - Select setting for automatic key lock

Press Apps.
Press Settings.
Press Screen.
Press Timeout.
Press the required period.
Press the home icon to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone