Samsung Galaxy S5

Samsung Galaxy S5

It's not possible to leave a voice message on your phone - Samsung Galaxy S5

Cause 3 of 3: Voice calls are not diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 14

Find "Voice call"

Press Phone.

Step 2 of 14

Find "Voice call"

Press the menu icon.

Step 3 of 14

Find "Voice call"

Press Settings.

Step 4 of 14

Find "Voice call"

Press Call.

Step 5 of 14

Find "Voice call"

Press More settings.
After a moment the current settings are displayed.

Step 6 of 14

Find "Voice call"

Press Call forwarding.

Step 7 of 14

Find "Voice call"

Press Voice call.

Samsung Galaxy S5
Step 8 of 14

Select divert type

The current settings are displayed.

Step 9 of 14

Select divert type

Press one of the following options:
Always forward

Step 10 of 14

Select divert type

Forward when busy

Step 11 of 14

Select divert type

Forward when unanswered

Step 12 of 14

Select divert type

Forward when unreachable

Step 13 of 14

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

Step 14 of 14

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Voice call"

Press Phone.
Press the menu icon.
Press Settings.
Press Call.
Press More settings.
After a moment the current settings are displayed.
Press Call forwarding.
Press Voice call.

2 Select divert type

The current settings are displayed.
Samsung Galaxy S5
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone