Samsung Galaxy S5 Neo

Samsung Galaxy S5 Neo

You can't send email messages - Samsung Galaxy S5 Neo

Cause 1 of 2: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 36

Find "Email"

Press Apps.

Step 2 of 36

Find "Email"

Press Email.

Samsung Galaxy S5 Neo
Step 3 of 36

Enter email address

Key in your email address.

Step 4 of 36

Enter password

Press Password and key in the password for your email account.

Step 5 of 36

Enter password

Press NEXT.

Step 6 of 36

Select server type

Press POP3 ACCOUNT.

Step 7 of 36

Enter username

Press the field below "User name" and key in the username for your email account.

Step 8 of 36

Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

Step 9 of 36

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 10 of 36

Turn off encryption of incoming email messages

Press None.

Step 11 of 36

Enter incoming port

Press the field below "Port" and key in 110

Step 12 of 36

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 13 of 36

Turn deletion of email messages on server on or off

Press Never or When deleted from Inbox.

Step 14 of 36

Turn deletion of email messages on server on or off

Press NEXT.

Step 15 of 36

Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie

Step 16 of 36

Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Step 17 of 36

Turn off encryption of outgoing email messages

Press None.

Step 18 of 36

Enter outgoing port

Press the field below "Port" and key in 25

Step 19 of 36

Turn off SMTP authentication

Press Require sign-in until the display tells you that the function is turned off.

Step 20 of 36

Turn off SMTP authentication

Press NEXT.

Step 21 of 36

Enter email account name

Press MORE.

Step 22 of 36

Enter email account name

Press Settings.

Step 23 of 36

Enter email account name

Press the name of the email account you've just set up.

Step 24 of 36

Enter email account name

Press Account name.

Step 25 of 36

Enter email account name

Key in the name and press OK.

Step 26 of 36

Enter sender name

Press Your name.

Step 27 of 36

Enter sender name

Key in the required sender name and press OK.

Step 28 of 36

Select settings for retrieval of new email messages

Press Sync schedule.

Step 29 of 36

Select settings for retrieval of new email messages

Press Set sync schedule.

Step 30 of 36

Select settings for retrieval of new email messages

Press Manual or the required period.

Step 31 of 36

Select settings for retrieval of new email messages

Press the Return key twice.

Step 32 of 36

Turn email message notification on or off

Press Notifications.

Step 33 of 36

Turn email message notification on or off

Press the name of your email account.

Step 34 of 36

Turn email message notification on or off

Press the indicator below the name of your email account to turn the function on or off.

Step 35 of 36

Finish setup

Press the Return key the necessary number of times.

Step 36 of 36

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Email"

Press Apps.
Press Email.

2 Enter email address

Key in your email address.
Samsung Galaxy S5 Neo

3 Enter password

Press Password and key in the password for your email account.
Press NEXT.

4 Select server type

Press POP3 ACCOUNT.

5 Enter username

Press the field below "User name" and key in the username for your email account.

6 Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

7 Turn off encryption of incoming email messages

Press the drop down list below "Security type".
Press None.

8 Enter incoming port

Press the field below "Port" and key in 110

9 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never or When deleted from Inbox.
Press NEXT.

10 Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie

11 Turn off encryption of outgoing email messages

Press the drop down list below "Security type".
Press None.

12 Enter outgoing port

Press the field below "Port" and key in 25

13 Turn off SMTP authentication

Press Require sign-in until the display tells you that the function is turned off.
Press NEXT.

14 Enter email account name

Press MORE.
Press Settings.
Press the name of the email account you've just set up.
Press Account name.
Key in the name and press OK.

15 Enter sender name

Press Your name.
Key in the required sender name and press OK.

16 Select settings for retrieval of new email messages

Press Sync schedule.
Press Set sync schedule.
Press Manual or the required period.
Press the Return key twice.

17 Turn email message notification on or off

Press Notifications.
Press the name of your email account.
Press the indicator below the name of your email account to turn the function on or off.

18 Finish setup

Press the Return key the necessary number of times.

19 Return to the home screen

Press the Home key to return to the home screen.

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