1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7210823-f-2ed196e7-8a61-4b6b-8e56-42ec52aa7af5.png?width=212&height=458)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7210823-f-31b1bafa-bf45-4431-9f5d-3fd90f91a6ea.png?width=212&height=458)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7210823-f-fcb95a7d-a66e-4afd-b1f7-bc69980dcdc9.png?width=212&height=458)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7210823-f-466fb2ef-74b9-4537-ba6d-079de1777bda.png?width=212&height=458)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7210823-f-7ed900df-954e-4ce5-87af-2e0557a7bf59.png?width=212&height=458)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7210823-f-ab69737b-17e9-43cf-8b7f-3b901973c47e.png?width=212&height=458)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7210823-f-375521ca-903e-4566-a68d-28fe10a2c8c4.png?width=212&height=458)