1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-13aa9a5f-a943-4dd2-bbc7-adf99288ee19.png?width=216&height=456)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-a4002c45-bfb2-4cde-b051-0cf303f233af.png?width=216&height=456)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-fd92f46b-eea0-4f25-a81f-043b90428a7c.png?width=216&height=456)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-924f3416-37ee-43f9-8065-bd82601269f5.png?width=216&height=456)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-392fc026-df68-4d36-8905-015639e90727.png?width=216&height=456)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-febfff76-0ff6-422e-8508-6eb85cc0b791.png?width=216&height=456)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-eac805c2-3ad6-4e0a-971e-ad94c8086358.png?width=216&height=456)