Samsung Galaxy S III

Samsung Galaxy S III

The touch screen isn't responding - Samsung Galaxy S III

Cause 1 of 1: The device is locked

If the device is locked, the touch screen isn't responding.

Solution: Turn off key lock.

Samsung Galaxy S III
Step 1 of 8

Choose option

Choose one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.

Step 2 of 8

1a - Turn key lock on or off

Briefly press On/Off.
Depending on the current setting, the key lock is turned on or off.

Step 3 of 8

1b - Select setting for automatic key lock

Press Apps.

Step 4 of 8

1b - Select setting for automatic key lock

Press Settings.

Step 5 of 8

1b - Select setting for automatic key lock

Press Display.

Step 6 of 8

1b - Select setting for automatic key lock

Press Screen timeout.

Step 7 of 8

1b - Select setting for automatic key lock

Press the required period.

Step 8 of 8

1b - Select setting for automatic key lock

Press the Home key to return to standby mode.

1 Choose option

Choose one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.
Samsung Galaxy S III

2 1a - Turn key lock on or off

Briefly press On/Off.
Depending on the current setting, the key lock is turned on or off.

3 1b - Select setting for automatic key lock

Press Apps.
Press Settings.
Press Display.
Press Screen timeout.
Press the required period.
Press the Home key to return to standby mode.

Did this solve the problem?

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