Samsung Galaxy S III

Samsung Galaxy S III

You can't start up your phone - Samsung Galaxy S III

Cause 2 of 5: The phone lock code is turned on

The phone lock code is used to protect your phone from unauthorised use. If the phone lock code is turned on, it needs to be entered every time you turn on your phone.

Solution: Turn off the phone lock code.

Step 1 of 32

Find "Screen lock"

Press Apps.

Step 2 of 32

Find "Screen lock"

Press Settings.

Step 3 of 32

Find "Screen lock"

Press Security.

Step 4 of 32

Find "Screen lock"

Press Screen lock.

Samsung Galaxy S III

Samsung Galaxy S III

Samsung Galaxy S III

Step 5 of 32

Choose option

Choose one of the following options:
Create phone lock code using swipe, go to 2a.
Create phone lock code using face recognition, go to 2b.
Create phone lock code using a pattern, go to 2c.
Create phone lock code using a PIN, go to 2d.
Create phone lock code using a password, go to 2e.
Turn off phone lock code, go to 2f.

Step 6 of 32

2a - Create phone lock code using swipe

Press Swipe.

Step 7 of 32

2b - Create phone lock code using face recognition

Press Face unlock.

Step 8 of 32

2b - Create phone lock code using face recognition

Press Set it up.

Step 9 of 32

2b - Create phone lock code using face recognition

Press Continue.
Hold your phone in front of your face and centre your face in the circle displayed.
Wait while your phone registers your face.

Step 10 of 32

2b - Create phone lock code using face recognition

Press Continue.

Step 11 of 32

2b - Create phone lock code using face recognition

Press Pattern or PIN.

Step 12 of 32

2b - Create phone lock code using face recognition

If you select Pattern:

Step 13 of 32

2b - Create phone lock code using face recognition

Press Next.

Step 14 of 32

2b - Create phone lock code using face recognition

Press and drag a point to connect at least four points.

Step 15 of 32

2b - Create phone lock code using face recognition

Press Continue.
Repeat the selected phone lock code to confirm.

Step 16 of 32

2b - Create phone lock code using face recognition

Press Confirm.

Step 17 of 32

2b - Create phone lock code using face recognition

Press OK.

Step 18 of 32

2b - Create phone lock code using face recognition

If you select PIN:

Step 19 of 32

2b - Create phone lock code using face recognition

Key in the required phone lock code and press Continue.

Step 20 of 32

2b - Create phone lock code using face recognition

Key in the phone lock code again and press OK.

Step 21 of 32

2c - Create phone lock code using a pattern

Press Pattern.

Step 22 of 32

2c - Create phone lock code using a pattern

Press and drag a point to connect at least four points.

Step 23 of 32

2c - Create phone lock code using a pattern

Press Continue.
Repeat the selected phone lock code to confirm.

Step 24 of 32

2c - Create phone lock code using a pattern

Press Confirm.

Step 25 of 32

2d - Create phone lock code using a PIN

Press PIN.

Step 26 of 32

2d - Create phone lock code using a PIN

Key in the required phone lock code and press Continue.

Step 27 of 32

2d - Create phone lock code using a PIN

Key in the phone lock code again and press OK.

Step 28 of 32

2e - Create phone lock code using a password

Press Password.

Step 29 of 32

2e - Create phone lock code using a password

Key in the required phone lock code and press Continue.

Step 30 of 32

2e - Create phone lock code using a password

Key in the phone lock code again and press OK.

Step 31 of 32

2f - Turn off phone lock code

Press None.

Step 32 of 32

Exit

Press the Home key to return to standby mode.

1 Find "Screen lock"

Press Apps.

Press Settings.

Press Security.

Press Screen lock.

2 Choose option

Choose one of the following options:
Create phone lock code using swipe, go to 2a.
Create phone lock code using face recognition, go to 2b.
Create phone lock code using a pattern, go to 2c.
Create phone lock code using a PIN, go to 2d.
Create phone lock code using a password, go to 2e.
Turn off phone lock code, go to 2f.

Samsung Galaxy S III

3 2a - Create phone lock code using swipe

Press Swipe.

4 2b - Create phone lock code using face recognition

Press Face unlock.

Press Set it up.

Press Continue.
Hold your phone in front of your face and centre your face in the circle displayed.
Wait while your phone registers your face.

Press Continue.

Press Pattern or PIN.

If you select Pattern:

Press Next.

Press and drag a point to connect at least four points.

Press Continue.
Repeat the selected phone lock code to confirm.

Press Confirm.

Press OK.

If you select PIN:

Key in the required phone lock code and press Continue.

Key in the phone lock code again and press OK.

5 2c - Create phone lock code using a pattern

Press Pattern.

Press and drag a point to connect at least four points.

Press Continue.
Repeat the selected phone lock code to confirm.

Press Confirm.

6 2d - Create phone lock code using a PIN

Press PIN.

Key in the required phone lock code and press Continue.

Key in the phone lock code again and press OK.

7 2e - Create phone lock code using a password

Press Password.

Key in the required phone lock code and press Continue.

Key in the phone lock code again and press OK.

8 2f - Turn off phone lock code

Press None.

9 Exit

Press the Home key to return to standby mode.

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