Samsung Galaxy S III

Samsung Galaxy S III

You can't send email messages - Samsung Galaxy S III

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 51

Find "Access Point Names"

Press Apps.

Step 2 of 51

Find "Access Point Names"

Press Settings.

Step 3 of 51

Find "Access Point Names"

Press More settings.

Step 4 of 51

Find "Access Point Names"

Press Mobile networks.

Step 5 of 51

Find "Access Point Names"

Press Access Point Names.

Step 6 of 51

Create new data connection

Press the Menu key.

Step 7 of 51

Create new data connection

Press New APN.

Step 8 of 51

Enter data connection name

Press Name.

Step 9 of 51

Enter data connection name

Key in Vodafone Mail and press OK.

Step 10 of 51

Enter APN

Press APN.

Step 11 of 51

Enter APN

Key in live.vodafone.com and press OK.

Step 12 of 51

Enter country code

Press MCC.

Step 13 of 51

Enter country code

Key in 272 and press OK.

Step 14 of 51

Enter network code

Press MNC.

Step 15 of 51

Enter network code

Key in 01 and press OK.

Step 16 of 51

Select authentication type

Press Authentication type.

Step 17 of 51

Select authentication type

Press PAP.

Step 18 of 51

Select APN type

Press APN type.

Step 19 of 51

Select APN type

Key in default and press OK.

Step 20 of 51

Save and activate data connection

Press the Menu key.

Step 21 of 51

Save and activate data connection

Press Save.

Step 22 of 51

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 23 of 51

Save and activate data connection

Press the Home key to return to standby mode.

Step 24 of 51

Find "Email"

Press Apps.

Step 25 of 51

Find "Email"

Press Email.

Step 26 of 51

Enter email address

Press account@example.com and key in your email address.

Step 27 of 51

Enter password

Press Password and key in the password for your email account.

Step 28 of 51

Enter password

Press Next.

Step 29 of 51

Select server type

Press POP3 account.

Samsung Galaxy S III
Step 30 of 51

Enter username

Key in the username for your email account.

Step 31 of 51

Enter incoming server

Press the field below POP3 server and key in the name or IP address of your email provider's incoming server.

Step 32 of 51

Turn encryption of incoming email messages on or off

Press the drop down list below Security type.

Step 33 of 51

Turn encryption of incoming email messages on or off

Press None.

Step 34 of 51

Enter incoming port

Press the field below Port and key in 110

Step 35 of 51

Turn deletion of email messages on server on or off

Press the drop down list below Delete email from server.

Step 36 of 51

Turn deletion of email messages on server on or off

Press Never or When I delete from Inbox.

Step 37 of 51

Turn deletion of email messages on server on or off

Press Next.

Samsung Galaxy S III
Step 38 of 51

Enter outgoing server

Key in mail.vodafone.ie

Step 39 of 51

Turn off encryption of outgoing email messages

Press the drop down list below Security type.

Step 40 of 51

Turn off encryption of outgoing email messages

Press None.

Step 41 of 51

Enter outgoing port

Press the field below Port and key in 25

Step 42 of 51

Turn off SMTP authentication

Press Require sign-in to turn off SMTP authentication.

Step 43 of 51

Turn off SMTP authentication

When the box next to the menu item is empty, SMTP authentication is turned off.

Step 44 of 51

Turn off SMTP authentication

Press Next.

Step 45 of 51

Select setting for retrieving new email messages

Press the drop down list below Email check frequency.

Step 46 of 51

Select setting for retrieving new email messages

Press Never or the required period.

Step 47 of 51

Select setting for retrieving new email messages

Press Next.

Step 48 of 51

Enter account name

Press the field below Give this account a name (Optional) and key in the required name.

Step 49 of 51

Enter sender name

Press the field below Your name (displayed on outgoing messages) and key in the required sender name.

Step 50 of 51

Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

Step 51 of 51

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press Apps.
Press Settings.
Press More settings.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Mail and press OK.

4 Enter APN

Press APN.
Key in live.vodafone.com and press OK.

5 Enter country code

Press MCC.
Key in 272 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Key in default and press OK.

9 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to Vodafone Mail to fill in the field.
Press the Home key to return to standby mode.

10 Find "Email"

Press Apps.
Press Email.

11 Enter email address

Press account@example.com and key in your email address.

12 Enter password

Press Password and key in the password for your email account.
Press Next.

13 Select server type

Press POP3 account.

14 Enter username

Key in the username for your email account.
Samsung Galaxy S III

15 Enter incoming server

Press the field below POP3 server and key in the name or IP address of your email provider's incoming server.

16 Turn encryption of incoming email messages on or off

Press the drop down list below Security type.
Press None.

17 Enter incoming port

Press the field below Port and key in 110

18 Turn deletion of email messages on server on or off

Press the drop down list below Delete email from server.
Press Never or When I delete from Inbox.
Press Next.

19 Enter outgoing server

Key in mail.vodafone.ie
Samsung Galaxy S III

20 Turn off encryption of outgoing email messages

Press the drop down list below Security type.
Press None.

21 Enter outgoing port

Press the field below Port and key in 25

22 Turn off SMTP authentication

Press Require sign-in to turn off SMTP authentication.
When the box next to the menu item is empty, SMTP authentication is turned off.
Press Next.

23 Select setting for retrieving new email messages

Press the drop down list below Email check frequency.
Press Never or the required period.
Press Next.

24 Enter account name

Press the field below Give this account a name (Optional) and key in the required name.

25 Enter sender name

Press the field below Your name (displayed on outgoing messages) and key in the required sender name.

26 Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

27 Exit

Press the Home key to return to standby mode.

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