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Cause 1 of 6: Bluetooth isn't turned on on your phone
Bluetooth needs to be turned on on your phone before another Bluetooth device can connect to your phone.
Solution: Turn on Bluetooth.
Find "Settings"
Press Apps.
Press Settings.
Turn Bluetooth on or off
Press the indicator next to Bluetooth to turn Bluetooth on or off.
Exit
Press the Home key to return to standby mode.
Or select...
Reset my password