We have found 2 possible solutions to your problem. 
Before you start this troubleshooting guide you need to check one important thing:
                                        Can you make a voice call?
                                    
                                    Yes
                                    No
                                    
                                Why do we ask this question?
If you can't make a voice call you need to solve this problem first. Solving this problem will most likely also solve your problem with sending email messages.
