Samsung Galaxy S Advance

Samsung Galaxy S Advance

You can't receive voice calls - Samsung Galaxy S Advance

Cause 2 of 3: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 12

Find "Voice call"

Press Applications.

Step 2 of 12

Find "Voice call"

Press Settings.

Step 3 of 12

Find "Voice call"

Press Call.

Step 4 of 12

Find "Voice call"

Press Call forwarding.

Step 5 of 12

Find "Voice call"

Press Voice call.

Samsung Galaxy S Advance
Step 6 of 12

Cancel all diverts

After a moment the current settings are displayed.

Step 7 of 12

Cancel all diverts

Press one of the following options:
Always forward

Step 8 of 12

Cancel all diverts

Forward when busy

Step 9 of 12

Cancel all diverts

Forward when unanswer

Step 10 of 12

Cancel all diverts

Forward when unreachab

Step 11 of 12

Cancel all diverts

Press Disable.
Repeat until all diverts have been cancelled.

Step 12 of 12

Exit

Press the Home key to return to standby mode.

1 Find "Voice call"

Press Applications.
Press Settings.
Press Call.
Press Call forwarding.
Press Voice call.

2 Cancel all diverts

After a moment the current settings are displayed.
Samsung Galaxy S Advance
Press one of the following options:
Always forward
Forward when busy
Forward when unanswer
Forward when unreachab
Press Disable.
Repeat until all diverts have been cancelled.

3 Exit

Press the Home key to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone