Samsung Galaxy Pocket Neo

Samsung Galaxy Pocket Neo

It's not possible to leave a voice message on your phone - Samsung Galaxy Pocket Neo

Cause 3 of 3: Voice calls are not diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 12

Find "Call forwarding"

Press the phone icon.

Step 2 of 12

Find "Call forwarding"

Press the Keypad tab.

Step 3 of 12

Find "Call forwarding"

Press the Menu key.

Step 4 of 12

Find "Call forwarding"

Press Call settings.

Step 5 of 12

Find "Call forwarding"

Press Call forwarding.

Samsung Galaxy Pocket Neo
Step 6 of 12

Select divert type

The current settings are displayed.

Step 7 of 12

Select divert type

Press one of the following options:
Always forward

Step 8 of 12

Select divert type

Forward when busy

Step 9 of 12

Select divert type

Forward when unanswered

Step 10 of 12

Select divert type

Forward when unreachable

Step 11 of 12

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

Step 12 of 12

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.
Press the Keypad tab.
Press the Menu key.
Press Call settings.
Press Call forwarding.

2 Select divert type

The current settings are displayed.
Samsung Galaxy Pocket Neo
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

4 Return to the home screen

Press the Home key to return to the home screen.

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