1. Find "Factory data reset"
Slide your finger downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-cb4554cc-f1d2-4b41-b7db-2b4d785e436b.png?width=220&height=394)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-88396f5a-f90f-48f8-b3ec-1004b15f0b78.png?width=220&height=394)
Press Cloud and accounts.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-7bf17975-de40-466f-9dfa-de684c5aac16.png?width=220&height=394)
Press Backup and reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-5bbe398a-ac08-4602-86cb-0668413ee78f.png?width=220&height=394)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-846b66b0-5567-4470-b9d1-750f743620f4.png?width=220&height=394)
2. Restore factory default settings
Press RESET DEVICE.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-44172995-ec6a-49ab-8502-7ac0815e8503.png?width=220&height=394)
Press DELETE ALL. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-a68811cb-c174-4a0f-bb9e-8a5194c1a310.png?width=220&height=394)