Samsung Galaxy Note

Samsung Galaxy Note

The touch screen isn't responding - Samsung Galaxy Note

Cause 1 of 1: The device is locked

If the device is locked, the touch screen isn't responding.

Solution: Turn off key lock.

Samsung Galaxy Note
Step 1 of 9

Choose option

Choose one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.

Step 2 of 9

1a - Turn key lock on or off

To turn on the key lock:
Briefly press On/Off.

Step 3 of 9

1a - Turn key lock on or off

To turn off the key lock:
Briefly press On/Off.
Slide you finger up, down or sideways on the display.

Step 4 of 9

1b - Select setting for automatic key lock

Press Applications.

Step 5 of 9

1b - Select setting for automatic key lock

Press Settings.

Step 6 of 9

1b - Select setting for automatic key lock

Press Display.

Step 7 of 9

1b - Select setting for automatic key lock

Press Screen timeout.

Step 8 of 9

1b - Select setting for automatic key lock

Press the required period.

Step 9 of 9

1b - Select setting for automatic key lock

Press the Home key to return to standby mode.

1 Choose option

Choose one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.
Samsung Galaxy Note

2 1a - Turn key lock on or off

To turn on the key lock:
Briefly press On/Off.
To turn off the key lock:
Briefly press On/Off.
Slide you finger up, down or sideways on the display.

3 1b - Select setting for automatic key lock

Press Applications.
Press Settings.
Press Display.
Press Screen timeout.
Press the required period.
Press the Home key to return to standby mode.

Did this solve the problem?

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