Samsung Galaxy Note

Samsung Galaxy Note

You can't receive email messages - Samsung Galaxy Note

Cause 1 of 3: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 35

Find "Access Point Names"

Press Applications.

Step 2 of 35

Find "Access Point Names"

Press Settings.

Step 3 of 35

Find "Access Point Names"

Press Wireless and network.

Step 4 of 35

Find "Access Point Names"

Press Mobile networks.

Step 5 of 35

Find "Access Point Names"

Press Access Point Names.

Step 6 of 35

Create new data connection

Press the Menu key.

Step 7 of 35

Create new data connection

Press New APN.

Step 8 of 35

Enter data connection name

Press Name.

Step 9 of 35

Enter data connection name

Key in Vodafone Mail and press OK.

Step 10 of 35

Enter APN

Press APN.
Key in live.vodafone.com

Step 11 of 35

Enter APN

Press OK.

Step 12 of 35

Enter country code

Press MCC.

Step 13 of 35

Enter country code

Key in 272 and press OK.

Step 14 of 35

Enter network code

Press MNC.

Step 15 of 35

Enter network code

Key in 01 and press OK.

Step 16 of 35

Select authentication type

Press Authentication type.

Step 17 of 35

Select authentication type

Press PAP.

Step 18 of 35

Select APN type

Press APN type.

Step 19 of 35

Select APN type

Press Internet.

Step 20 of 35

Save and activate data connection

Press the Menu key.

Step 21 of 35

Save and activate data connection

Press Save.

Step 22 of 35

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 23 of 35

Save and activate data connection

Press the Home key to return to standby mode.

Step 24 of 35

Find "Email"

Press Applications.

Step 25 of 35

Find "Email"

Press Email.

Step 26 of 35

Create new email account

If email accounts have been created already:
Press the field in the top left corner of the display (the account name).

Step 27 of 35

Create new email account

Press the Menu key.

Step 28 of 35

Create new email account

Press Add account.

Step 29 of 35

Enter email address

Press account@example.com and key in your email address (such as name@provider.com).

Step 30 of 35

Enter password

Press Password and key in the password for your email account at your email provider.

Step 31 of 35

Enter password

Press Next.

Step 32 of 35

Enter email account name

Press the field below Give this account a name (Optional) and key in a name for the email account.

Step 33 of 35

Enter sender name

Press the field below Your name (Displayed on outgoing messages) and key in the required sender name.

Step 34 of 35

Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

Step 35 of 35

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press Applications.
Press Settings.
Press Wireless and network.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Mail and press OK.

4 Enter APN

Press APN.
Key in live.vodafone.com
Press OK.

5 Enter country code

Press MCC.
Key in 272 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Press Internet.

9 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to Vodafone Mail to fill in the field.
Press the Home key to return to standby mode.

10 Find "Email"

Press Applications.
Press Email.

11 Create new email account

If email accounts have been created already:
Press the field in the top left corner of the display (the account name).
Press the Menu key.
Press Add account.

12 Enter email address

Press account@example.com and key in your email address (such as name@provider.com).

13 Enter password

Press Password and key in the password for your email account at your email provider.
Press Next.

14 Enter email account name

Press the field below Give this account a name (Optional) and key in a name for the email account.

15 Enter sender name

Press the field below Your name (Displayed on outgoing messages) and key in the required sender name.

16 Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

17 Exit

Press the Home key to return to standby mode.

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