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Cause 1 of 4: Wi-Fi isn't turned on in your phone
If Wi-Fi isn't turned on in your phone, you can't find a Wi-Fi network.
Solution: Turn on Wi-Fi.
Find "Wi-Fi"
Press Apps.
Press Settings.
Press Wi-Fi.
Turn Wi-Fi on or off
Press the indicator next to Wi-Fi to turn Wi-Fi on or off.
When the indicator turns green, Wi-Fi is turned on.
Exit
Press the Home key to return to standby mode.
Or select...
Reset my password