Samsung Galaxy Note II

Samsung Galaxy Note II

You can't send email messages - Samsung Galaxy Note II

Cause 1 of 2: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 32

Find "Access Point Names"

Press Apps.

Step 2 of 32

Find "Access Point Names"

Press Settings.

Step 3 of 32

Find "Access Point Names"

Press More settings.

Step 4 of 32

Find "Access Point Names"

Press Mobile networks.

Step 5 of 32

Find "Access Point Names"

Press Access Point Names.

Step 6 of 32

Create new data connection

Press the Menu key.

Step 7 of 32

Create new data connection

Press New APN.

Step 8 of 32

Enter data connection name

Press Name.

Step 9 of 32

Enter data connection name

Key in Vodafone Mail and press OK.

Step 10 of 32

Enter APN

Press APN.

Step 11 of 32

Enter APN

Key in live.vodafone.com and press OK.

Step 12 of 32

Enter country code

Press MCC.

Step 13 of 32

Enter country code

Key in 272 and press OK.

Step 14 of 32

Enter network code

Press MNC.

Step 15 of 32

Enter network code

Key in 01 and press OK.

Step 16 of 32

Select authentication type

Press Authentication type.

Step 17 of 32

Select authentication type

Press PAP.

Step 18 of 32

Select APN type

Press APN type.

Step 19 of 32

Select APN type

Press Internet.

Step 20 of 32

Save and activate data connection

Press the Menu key.

Step 21 of 32

Save and activate data connection

Press Save.

Step 22 of 32

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 23 of 32

Save and activate data connection

Press the Home key to return to standby mode.

Step 24 of 32

Find "Email"

Press Apps.

Step 25 of 32

Find "Email"

Press Email.

Samsung Galaxy Note II
Step 26 of 32

Enter email address

Key in your email address.

Step 27 of 32

Enter password

Press Password and key in the password for your email account at your email provider.

Step 28 of 32

Enter password

Press Next.

Step 29 of 32

Select email account settings

Follow the instructions on the display to select email account settings.
Press Next.

Step 30 of 32

Enter email account name

Press the field below Give this account a name (Optional) and key in a name for your email account (such as Private or Work).

Step 31 of 32

Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

Step 32 of 32

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press Apps.
Press Settings.
Press More settings.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Mail and press OK.

4 Enter APN

Press APN.
Key in live.vodafone.com and press OK.

5 Enter country code

Press MCC.
Key in 272 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Press Internet.

9 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to Vodafone Mail to fill in the field.
Press the Home key to return to standby mode.

10 Find "Email"

Press Apps.
Press Email.

11 Enter email address

Key in your email address.
Samsung Galaxy Note II

12 Enter password

Press Password and key in the password for your email account at your email provider.
Press Next.

13 Select email account settings

Follow the instructions on the display to select email account settings.
Press Next.

14 Enter email account name

Press the field below Give this account a name (Optional) and key in a name for your email account (such as Private or Work).

15 Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

16 Exit

Press the Home key to return to standby mode.

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