Samsung Galaxy Nexus - Troubleshooting - You can't receive voice calls (Cause 1 of 2) | Vodafone Ireland
Samsung Galaxy Nexus

Samsung Galaxy Nexus

You can't receive voice calls - Samsung Galaxy Nexus

Cause 1 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 12

Find "Call forwarding"

Press the menu icon.

Step 2 of 12

Find "Call forwarding"

Press Phone.

Step 3 of 12

Find "Call forwarding"

Press the settings icon.

Step 4 of 12

Find "Call forwarding"

Press Settings.

Step 5 of 12

Find "Call forwarding"

Press Call forwarding.

Samsung Galaxy Nexus
Step 6 of 12

Select divert type

The current settings will be displayed.

Step 7 of 12

Select divert type

Press one of the following options:
Always forward

Step 8 of 12

Select divert type

Forward when busy

Step 9 of 12

Select divert type

Forward when unanswered

Step 10 of 12

Select divert type

Forward when unreachable

Step 11 of 12

Cancel divert

Press Disable.
Repeat steps 2 and 3 until all diverts have been cancelled.

Step 12 of 12

Exit

Press the home icon to return to standby mode.

1 Find "Call forwarding"

Press the menu icon.
Press Phone.
Press the settings icon.
Press Settings.
Press Call forwarding.

2 Select divert type

The current settings will be displayed.
Samsung Galaxy Nexus
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Cancel divert

Press Disable.
Repeat steps 2 and 3 until all diverts have been cancelled.

4 Exit

Press the home icon to return to standby mode.

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