
Help and Support for
Samsung Galaxy J6+
Android 8.1
Choose a help topic
I can't make voice calls on my Samsung Galaxy J6+ Android 8.1
Cause 1 of 14: Not sufficient network coverage
The network coverage may differ from area to area. In certain areas it may be so low that it's not possible to make calls.
Solution: Try making a call later when you're in an area with better network coverage. View our network coverage map.
