Samsung Galaxy J6

Samsung Galaxy J6

Android 8.0

My Samsung Galaxy J6 Android 8.0 uses a large amount of mobile data

Cause 1 of 3: Automatic mobile data usage is turned on

If automatic mobile data usage is turned on, your phone will use mobile data when the connection to the Wi-Fi network is poor.

Solution: Turn off automatic use of mobile data.

Step 1 of 8

Find "Wi-Fi"

Slide your finger downwards starting from the top of the screen.

Step 2 of 8

Find "Wi-Fi"

Press the settings icon.

Step 3 of 8

Find "Wi-Fi"

Press Connections.

Step 4 of 8

Find "Wi-Fi"

Press Wi-Fi.

Step 5 of 8

Turn on Wi-Fi

Press the indicator to turn on the function.

Step 6 of 8

Turn automatic use of mobile data on or off

Press ADVANCED.

Step 7 of 8

Turn automatic use of mobile data on or off

Press the indicator next to "Switch to mobile data" to turn the function on or off.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Wi-Fi"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Connections.
Press Wi-Fi.

2 Turn on Wi-Fi

Press the indicator to turn on the function.

3 Turn automatic use of mobile data on or off

Press ADVANCED.
Press the indicator next to "Switch to mobile data" to turn the function on or off.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone