Samsung Galaxy J5 (2017)

Samsung Galaxy J5 (2017)

Android 7.0

I can't send and receive text messages on my Samsung Galaxy J5 (2017) Android 7.0

Cause 2 of 3: The message centre number is incorrect

The message centre ensures that your text message is sent to the recipient. Consequently, the correct message centre number needs to be saved in the phone.

Solution: Enter the message centre number.

Step 1 of 8

Find "Message Centre"

Press Messages.

Step 2 of 8

Find "Message Centre"

Press the menu icon.

Step 3 of 8

Find "Message Centre"

Press Settings.

Step 4 of 8

Find "Message Centre"

Press More settings.

Step 5 of 8

Find "Message Centre"

Press Text messages.

Step 6 of 8

Find "Message Centre"

Press Message Centre.

+35387699989
Step 7 of 8

Set the message centre number

Key in +35387699989 and press SET.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Message Centre"

Press Messages.
Press the menu icon.
Press Settings.
Press More settings.
Press Text messages.
Press Message Centre.

2 Set the message centre number

Key in +35387699989 and press SET.
+35387699989

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone