Samsung Galaxy J5 (2016)

Samsung Galaxy J5 (2016)

Android 6.0

I can't send and receive picture messages on my Samsung Galaxy J5 (2016) Android 6.0

Cause 1 of 5: The picture message isn't written correctly

To send a picture message, it needs to be written and sent correctly.

Solution: See how to write and send a picture message.

Step 1 of 21

Create new picture message

Press Messages.

Step 2 of 21

Create new picture message

Press the new message icon.

Step 3 of 21

Select recipient

Press Enter recipients and key in the first letters of the recipient's name.

Step 4 of 21

Select recipient

Press the required contact.

Step 5 of 21

Write text

Press the text input field and write the text for your picture message.

Step 6 of 21

Insert a video clip

Press the attachment icon.

Step 7 of 21

Insert a video clip

Press OTHER.

Step 8 of 21

Insert a video clip

Press Video and go to the required folder.

Step 9 of 21

Insert a video clip

Press the required video clip.

Step 10 of 21

Insert an audio file

Press the attachment icon.

Step 11 of 21

Insert an audio file

Press OTHER.

Step 12 of 21

Insert an audio file

Press Audio and go to the required folder.

Step 13 of 21

Insert an audio file

Press the required audio file.

Step 14 of 21

Insert an audio file

Press DONE.

Step 15 of 21

Insert a picture

Press the attachment icon.

Step 16 of 21

Insert a picture

Press OTHER.

Step 17 of 21

Insert a picture

Press Image and go to the required folder.

Step 18 of 21

Insert a picture

Press the required picture.

Step 19 of 21

Insert a picture

Press DONE.

Step 20 of 21

Send the picture message

Press SEND when you've written your picture message.

Step 21 of 21

Return to the home screen

Press the Home key to return to the home screen.

1 Create new picture message

Press Messages.
Press the new message icon.

2 Select recipient

Press Enter recipients and key in the first letters of the recipient's name.
Press the required contact.

3 Write text

Press the text input field and write the text for your picture message.

4 Insert a video clip

Press the attachment icon.
Press OTHER.
Press Video and go to the required folder.
Press the required video clip.

5 Insert an audio file

Press the attachment icon.
Press OTHER.
Press Audio and go to the required folder.
Press the required audio file.
Press DONE.

6 Insert a picture

Press the attachment icon.
Press OTHER.
Press Image and go to the required folder.
Press the required picture.
Press DONE.

7 Send the picture message

Press SEND when you've written your picture message.

8 Return to the home screen

Press the Home key to return to the home screen.

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